Effective Date: 4/2/2026

Royal Seamless (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages from us.

1. Information We Collect

When you opt in to our SMS program, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Messaging consent and preferences
  • Message interaction data (e.g., delivery status, responses)

We do not collect sensitive personal information via SMS unless explicitly stated.

2. How We Use Your Information

We use your information to:

  • Send transactional or informational messages (e.g., confirmations, reminders)
  • Deliver promotional or marketing content (if you have opted in)
  • Respond to customer service inquiries
  • Improve our messaging services and user experience
  • Maintain records of consent and communication

3. Sharing of Information

We do not sell, rent, or share your mobile number or SMS consent data with third parties for their marketing purposes.

We may share your information only with:

  • Service providers that help us deliver SMS messages (e.g., messaging platforms, carriers)
  • Legal authorities if required by law or to protect our rights

4. Data Retention

We retain your information only as long as necessary to:

  • Provide SMS services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.

6. Your Choices & Rights

You have the right to:

  • Opt out of SMS messages at any time by replying STOP
  • Request access to or deletion of your personal information (subject to legal limitations)

To exercise your rights, contact us using the details below.

7. Third-Party Services

Our SMS program may rely on third-party service providers to send messages. These providers are contractually obligated to protect your information and use it only for the services we request.

8. Children’s Privacy

Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or our data practices, please contact us:

  • Email: info@royalseamless.com
  • Phone: (816)436-4955
  • Mailing Address: 118 NW Business Park Lane, Riverside, MO 64150

By opting in to receive SMS messages from us, you acknowledge that you have read and understand this SMS Privacy Policy.